Privacy Policy

What Information Do We Collect?

- We collect personal details such as your name and email address when you subscribe to quirks & dough ™ Creative Circle for our tools, freebies and resources.

- Purchase details are collected when you buy products or services through our site, including your name, payment method, and billing information.

- We gather communication details, such as any information shared in emails, forms, or other forms of contact with us to ensure smooth customer service and support.

- We may share certain customer data (such as email address, browsing behavior, and purchase activity) with third-party platforms like Meta (Facebook and Instagram) through tools such as the Meta Pixel, Conversions API, and advanced matching. This allows us to show you more relevant ads and measure the effectiveness of our marketing. Customers can manage their preferences via their Facebook account under Off-Facebook Activity.

How Do We Use the Information?

- Provide access to digital downloads and resources, notify you of new products and exclusive offers, and send creative content like newsletters and promotions to subscribers of quirks & dough ™ Creative Circle.

- We do not sell your personal data. However, we may share certain customer data with trusted third-party platforms like Meta (Facebook and Instagram) to deliver more relevant ads and measure marketing performance. This includes browsing behavior and purchase activity, shared through tools such as the Meta Pixel, Conversions API, and advanced matching.

How Do We Protect Your Data?

- We take necessary security measures, including encryption protocols and secure payment gateways, to protect your personal information.

- Sensitive information is accessible only to authorized personnel, ensuring that your data is handled securely and responsibly.

- While we take every precaution to secure your data, no system can guarantee complete protection. We continually monitor and update our security measures to address potential risks.

How Do We Use Data for Advertising?

- We partner with Meta (Facebook and Instagram) to improve your experience by showing more relevant advertising. We do this using tools such as the Meta Pixel, advanced matching, and the Conversions API.

These tools help us:
- Understand how visitors use our site
- Measure the performance of ads
- Deliver personalized ads across Meta platforms

Information shared may include:
- Pages or products you view
- Items added to or removed from your cart
- Purchase activity
- Your name, email address, or phone number (if provided)

Meta uses this data in accordance with its own privacy practices. You can manage how your data is used by adjusting your ad preferences in your Facebook account under Off-Facebook Activity.
Learn more in Meta’s Privacy Policy.

What Are Your Rights?

- Unsubscribe via the link in our promotional emails and request access, updates, or deletion of your personal information by contacting us.

- Receive essential transactional communications related to orders, even if you've opted out of promotional emails.

Terms of Use

What Is Our Policy on Digital Products?

All digital products we offer, such as Procreate tools, pattern templates, and other resources, are:

- Meant for personal and commercial use as part of your creative work. However, you cannot resell or redistribute the files themselves.

-Designed to help creators make and sell their artwork more easily.

- Once downloaded or purchased, the file is yours to use, even if we later modify or discontinue the product

What Is Our Return and Refund Policy?

- All sales of digital products (such as downloads, templates, and design tools) are final. We do not offer refunds, exchanges, or returns on digital goods once they are delivered.

For physical products produced via third-party providers, we only offer replacements or refunds for items that arrive defective or misprinted. These issues must be submitted within 30 days of delivery and supported by clear photo documentation. We do not accept returns for buyer error, wrong size, or personal preferences.

What are our Licensing + Collaboration terms?

- We offer licensing opportunities for our designs across a wide range of products, including fabrics, wallpaper, home goods, and more. If you'd like to collaborate or license our designs, please submit a request, and we will get back to you soon.

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Updated Policy Disclaimer

What Happens If We Update These Policies?

We reserve the right to update our Privacy Policy and Terms of Service at any time. If major changes are made:

- We will notify you via email or a prominent notice on our website.

-Your continued use of our website or services following these changes indicates acceptance of the revised terms.

For More Information

Refer to these links for more information regarding our Policy + Terms:

Got Questions?

Inquiring about design customizations, potential collaborations, or any other questions please fill out form below:

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